Privacy Policy

SMA REACH UK (“we” “us”, or “our”) respects your privacy and is committed to protecting your personal data when using this website.

Please read this Privacy Notice carefully – it describes why and how we collect and use personal data and provides information about your rights. It applies to personal data provided to us. If you do not agree with this Privacy Policy in general or any part of it, you should not access this website.

Personal data that we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect and use different kinds of personal data about you. This may include your name, contact details and email address that you provide by contacting us, requesting information or submitting an enquiry via the website. 

What we do with the information we gather 

The information we gather will be used for the purpose of responding to your questions and other requests. As it is in our legitimate interests to understand your needs , we use your personal data to address any comments or queries you may have.

Security 

Unfortunately, the transmission of information via the internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted through the Website or over email; any transmission is at your own risk. Once we have received your information, we will take appropriate measures to safeguard your personal data against loss, theft and unauthorised use, access or modification. We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

Sharing your personal data 

Access to your personal information is limited to staff who have a legitimate need to see it for the purpose of carrying out their job at UCL. We do not transfer your personal data outside the European Economic Area (EEA).

Data retention

The personal data provided when you contact us will only be stored up to such time we have achieved the service requested; at which time your data will be deleted.

How we use cookies 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. We use cookies to collect information about your browsing activities and your use of our services. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. In some circumstances, this will prevent you from taking full advantage of the website. 

Links to other websites 

Our website will, in some circumstances, contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites. These sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

Complaints 

In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance at s.samsuddin@ucl.ac.uk and we will endeavour to deal with your request. 

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) (the UK data protection regulator). For further information on your rights and how to complain to the ICO, please refer to the ICO website.

Contact 

Questions, comments and requests regarding this policy are welcomed and should be addressed to s.samsuddin@ucl.ac.uk.